Your wellness experience matters. That’s why every Nørge Sauna comes with a 30-day money back guarantee — so you can enjoy your sauna at home, completely risk-free. If you decide within 30 days of delivery that it’s not the perfect fit, simply let us know. We’ll organise collection and return freight, and issue you a full refund. Please note: the 30-day guarantee applies only to your first sauna and only within Australia.

Yes. We gladly offer tailored discounts for multiple-unit orders, whether for homes, commercial wellness spaces or gyms. Just get in touch with our team and we’ll create a custom quote for you.

We hold our most popular sauna models in stock here in Australia, so delivery is prompt. Most orders are delivered and installed within 2–4 weeks. For pre-order units, we’ll confirm exact arrival times before finalising your order.

No — we handle everything. Every Nørge Sauna includes professional white-glove delivery and installation. Our expert installers will deliver, position and fully assemble your sauna — no mess, no hassle, just step inside and relax.

After you place your order, our team will be in touch to schedule a delivery and installation time that suits you. On the day, our installers will bring your sauna in, assemble it on site, test it thoroughly and ensure everything is perfect.

Yes — our 30-day money back guarantee covers returns for any reason within the first 30 days (first unit only, within Australia). After this period, returns are accepted only for manufacturing defects, covered under our 2-year warranty.

Yes — orders can be cancelled anytime before your sauna has been dispatched. If it’s already on its way, a shipping and restocking fee will apply.

Our Adelaide showroom is open by appointment, giving you a chance to see, touch and experience our saunas before you buy. Not in Adelaide? We’d be glad to arrange a live virtual tour instead.

Of course. Our sauna specialists are here to help you choose the ideal model for your home or business. Book a free 30-minute consultation and we’ll match you with the right fit for your space and wellness goals.

Our saunas are designed for Australian homes and come with specific power needs depending on the model. Many plug into a standard 15A socket, while larger units or hybrid heaters like the Harvia may require a dedicated 32A circuit. We’ll guide you through it — and coordinate with your electrician if needed.

Yes, safety and quality are our priorities.
Our saunas and heaters are certified to Australian standards:

• SAA Approvals Certificate of Suitability for our infrared sauna rooms (AS/NZS standards, IPX4 rated, Class I)
• Harvia Sauna Heater Certification (AS/NZS 60335.2.53:2011 Inc A1-2, AS/NZS 60335.1:2020)
• RCM marking for electrical safety compliance in Australia and New Zealand

All Nørge Saunas are designed for comfort and safety with efficient airflow. Adjustable vents maintain fresh air circulation while keeping the heat steady and consistent. However, vents are not available in infrared-only units, as heat retention is required for optimal use - they are explicitly designed

Yes — your sauna includes ergonomic benches, backrests and ambient lighting as standard. Optional extras like chromotherapy, aromatherapy, or integrated audio can be added to enhance your experience.

Yes — our saunas are modular and designed for easy relocation. If you ever move, your sauna can move with you.