Asked before buying
Ask the awkward one.
Every answer here is something we can stand behind today. Where we do not have a number yet, we say so and tell you where you will get it, rather than making one up.
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Price and what is included
What does it cost?
The Kube is from $14,995, in two, four or six person and in Black or White. The Norge N-02 ice bath is $8,799. Both prices include GST, and delivery and installation are free within 50 km of a capital city centre. Thinking about both? Ask about the pair at your consult.
Is installation included in the price?
Yes. The Kube arrives flat packed and a Norge crew builds it at your place in one visit. That build is inside the price. The one thing that is not is the electrical outlet, which is your licensed electrician’s work and cost, and it goes in before build day.
What does delivery cost?
Free metro delivery and installation within 50 km of a capital city centre. Beyond that we charge a distance band of $650, $850, $1,200 or $1,800, shown at checkout, not discovered afterwards.
Check your postcode
Checked against the same distance bands as checkout. Installation is included either way.
Do the prices include GST?
Yes. Every price on the site includes GST. The figure you see on the product page is the figure you pay at checkout, with delivery and installation free within 50 km of a capital city centre.
How can I pay?
In full, or in instalments through providers such as Humm and Afterpay, chosen at checkout. Pick what you are buying below and we will show you the number you are working with.
What am I paying for?
The live product price, GST included. The instalment options are shown at checkout.
Will it fit at my place
How big is the Kube?
It comes in three sizes. Externally the two person is 1440 by 1440 by 2000 mm (2.07 m²), the four person 1880 by 1880 by 2000 mm (3.53 m²) and the six person 2200 by 2200 by 2200 mm (4.84 m²). Each needs 2.5 metres of overhead clearance. Floor area alone is not enough. Clearances around the cabin are confirmed in your pre-installation pack.
Try your space
The check is on the three published sizes and the 2.5 m overhead only. Clearances around it are confirmed in your pre-installation pack.
Will it fit through my side gate?
Almost always, because it arrives flat packed rather than as a built cabin. On the six person the widest single piece is the 2200 by 2200 mm rear panel; on the two and four person the largest panel is confirmed at your consult. Tell us your narrowest access point and we will tell you straight.
Draw your narrowest gap
We do not turn this into a yes or no here. Bring the number to the consult and the crew will.
Can it sit on a deck?
A timber deck should be assessed against AS 1170.1 by your builder or a structural engineer before install. Tell us about your deck at the consult and we will tell you what it needs, with a site visit where one is called for.
What does the base need to be?
A prepared, level pad. The crew sets the floor out on it and everything above is squared off that plane, which is why we ask about it before you buy rather than on the day.
Can I put it indoors?
Yes. What your particular space needs is confirmed at the consult.
Power
What electrical supply does it need?
A dedicated circuit direct from the switchboard to the cabin’s pre-wired plug: 32 A on the two person, with its rating confirmed at your consult, 40 A on the four person and 50 A on the six person. The two and four person run on 230 V single phase. The six person supply, its interlocked maximum draw and the supply cables for every size are confirmed at your consult. Add a 30 mA Type A RCD, an IP56 outlet outdoors and an isolating switch at the cabin. The full list for your electrician is on the Kube page.
Can both heat sources run at once?
No, by design. The stove and the infrared are interlocked, so only one system draws power at a time and the cabin runs the larger of the two. It is also why the connection is sized for the larger system, not for both together.
Who does the electrical work?
Your licensed electrician, to AS/NZS 3000. The certificate is theirs. Norge does not arrange, supervise or certify site electrical work. The cabin arrives wired to its plug and tested; your electrician installs one outlet and plugs it in.
Delivery and the build day
How does it arrive?
Flat packed in a crate as eight assemblies, delivered by Norge, not couriered in a box.
How long does the build take?
One visit of three to four hours by a Norge crew. Commissioning happens after your electrician’s certificate is in hand.
When will it arrive?
In-stock units typically ship within 2 to 3 weeks. Pre-order timing is confirmed at your consultation, because we would rather give you a real date than a hopeful one.
What do I need ready on the day?
Clear access to the position, the pad, and the electrical outlet installed and certified. The stones are loaded at commissioning, not shipped inside the cabin, because nobody should carry that weight twice.
Living with it
What is the difference between the two heat sources?
Traditional heats the air: a Harvia Cilindro stove sized to each cabin, 6.8 kW on the two person and 9 kW on the four person, hottest at the ceiling, coolest at the floor. Far infrared heats you and the timber: 7, 14 or 17 Incoloy far infrared elements by size, 400 W each, landing on whatever is in line of sight while the air stays much cooler. They feel nothing alike.
Can I control it from my phone?
Yes. One 2 in 1 WiFi touchscreen with Norge’s own interface runs both the traditional heater and the infrared, on every size, and because it is on your WiFi you can start the cabin remotely.
What lighting is included?
Chromotherapy cove lighting and a starlight ceiling are included on every size: 25 points on the two person and 30 on the four person, with the six person confirmed at your consult.
Warranty and service
What is the warranty?
One five year warranty on everything, running from the earlier of installation or delivery. It covers the heating systems, internal electrical components, control systems, structural timber and integrated functional hardware, with labour, parts and standard freight on an accepted claim. It is for the original purchaser and for residential use, unless commercial use is agreed in writing. Third-party components such as the Harvia stove carry their own manufacturer warranties, and we help with those claims. The N-02 carries the same five years across the chassis, chiller compressor, heating element, control panel and ozone generator. The full terms in writing form part of the purchase agreement.
Who services it?
Norge installs and commissions what it sells, and Norge services it. You call the same people who built it.
The cold half
What does the N-02 need?
One standard 10 A power point and a drain. The power point is 240 V with an Australian three-pin 10 A plug supplied, and the peak draw is about 1.19 kW. If it lives outside it needs an IP-rated outdoor GPO within 2 m, on an RCD to AS/NZS 3000. No hardwiring. The drain is an integrated gravity drain with a 1 inch fitting and no plumbing connection, so the site needs floor drainage or a graded surface for water changes. It is 113 by 78 by 183 cm and 76 kg empty, about 300 L filled. The 1.83 m height is the doorway and pergola check.
How cold does the N-02 get?
0 to 40 °C. It cools and heats in one chassis: a 1 HP chiller with 3 kW of cooling and a 1 kW heater. Taking 300 L from 20 °C to 3 °C takes about 3.5 hours at 25 °C ambient, so the number depends on the day. It is rated IPX4, runs down to minus 10 °C ambient, and sits at about 50 dB.
What does the N-02 cost?
$8,799, including GST. Thinking about a Kube as well? Ask about the pair at your consult.
How much looking after does it need?
Ozone sterilisation and two-stage filtration run continuously, so it is not a daily job. The drain, refill and filter routine is confirmed at your consult.
Buying
How do I buy one?
Two ways, both welcome. Add it to your cart and check out, or book a thirty minute consult with Aussie and talk it through first. Most of our owners started with the conversation.
What happens after I pay?
A real person contacts you within one business day. We confirm your site details and the electrical arrangement with you before anything ships.
Do you supply trade and commercial?
Yes. Recovery studios, gyms, builders and developers across Australia, plus custom work. Tell us about the project and it goes straight to Xavi, who runs that side of the business. Commercial use is covered by the warranty when it is agreed in writing at purchase, so tell us up front.
Nothing matched that.
Which is useful to know. Ask us directly and we will answer it, and probably add it here.
Still one of these?
You are welcome to just call. Aussie or Xavi picks up, Adelaide hours, and there is no menu to get through.

